1. Introduction

At Goan Taxi (goataxi.in), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi booking services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address
Booking Information: Pickup/drop locations, travel dates, vehicle preferences
Payment Information: Transaction details (we do not store card details)
Communication: WhatsApp messages, call recordings for quality purposes

3. How We Use Your Information

To process and confirm your taxi bookings
To communicate with you about your bookings and provide customer support
To send you booking confirmations and trip updates
To improve our services and customer experience
To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With our drivers to fulfill your booking
With service providers who assist in our operations
When required by law or legal process
To protect our rights and safety

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Opt-out of marketing communications

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Phone: +91 82378 05933
Email: sarfrajshaikh19137@gmail.com
WhatsApp: +91 82378 05933