Terms & Conditions
Last updated: December 2024
1. Acceptance of Terms
By booking a taxi through Goan Taxi (goataxi.in), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Booking & Payment
- All bookings are subject to vehicle availability
- Prices quoted are inclusive of fuel and driver charges
- Toll taxes, parking fees, and state permits are included for outstation trips
- Payment can be made via Cash, UPI, or Bank Transfer
- Full payment is due upon completion of the trip
- For outstation trips, advance booking is recommended
3. Cancellation Policy
- Free cancellation up to 2 hours before pickup time
- Cancellation within 2 hours may incur a cancellation fee
- No-shows will be charged the full booking amount
- For outstation trips, cancellation must be made 24 hours in advance
4. Service Terms
- Passengers must provide accurate pickup and drop locations
- Maximum waiting time at pickup is 15 minutes for local, 30 minutes for airport
- Smoking and consumption of alcohol in the vehicle is prohibited
- Passengers are responsible for their personal belongings
- Child seats can be arranged upon request with advance notice
- Pets are allowed with prior intimation
5. Liability
Goan Taxi shall not be liable for delays caused by traffic, weather conditions, road closures, or other circumstances beyond our control. We maintain comprehensive insurance coverage for all vehicles and passengers during the journey.
6. Airport Transfers
- We track all flights for airport pickups
- Free waiting time of 45 minutes for domestic and 60 minutes for international flights
- Additional waiting charges apply beyond the free waiting period
- Meet & greet service available at the arrival terminal
7. Contact Us
For any questions regarding these terms, please contact us at:
- Phone: +91 82378 05933
- Email: sarfrajshaikh19137@gmail.com
- WhatsApp: +91 82378 05933
